The verify code entered is not valid

Bugs & Issues
1

1. The Issue

The code entered is not valid. I’ve tried 4 different codes, none of them worked.

2. Expected Behavior

The code entered is valid. Account is verified.

3. Steps to Reproduce

(How can our team recreate this error on our end? Please be specific.)

  1. Go to…Mogno
  2. Click on…Enter yor email address
  3. Click on… Continue
  4. Click on… Verification Code, Enter Code
  5. …Type code sent by email
  6. The error happens when…Enter the code in the verification section

4. Visual Evidence & Logs

image
image1083×707 35.2 KB

image
image443×658 18.9 KB

2

Hello Daniel,

We looked into the issue you reported and noticed that you are trying to access our platform using the registration link.

Since your account has already been created, you should log in directly through this link:

https://platform.mogno.ai/#/login

If you have any further questions, please feel free to reach out!

Best regards, Ana | Mogno Team